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Client Relations Training
Complete Apartment Services, Inc. will provide Client Relations Training for employees on each project. This training will be conducted by the Supervisor/Project Manager and will include such topics as:
- Conflict Avoidance
- Customer Service
- Trains to Reinforce Safe Work Habits
- Issue Warnings or Fines as Necessary
- Daily inspections by the on-site Supervisor
- OSHA Compliance (Proper Use of Chemical)
- Safety Equipment Readiness
- Safe Work Habits
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Management Training
Our Supervisors and Project Managers have received customized management training developed specifically for the contract. The goal of this training is to ensure that contract requirements are understood and met. This training will be conducted at contract start and then every six (6) months to continue the understanding and compliance of all requirements. This training combined with regular meetings between the Supervisor/Project Manager and Complete Apartment’s headquarters will ensure that the contract stays on track. |
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Custodial Training
Complete Apartment will provide Custodial Training for all employees. This training will include, but not be limited to, the following modules;
- Safety: OSHA regulations, bloodborne pathogens, hazardous materials, material safety data sheets, proper use of equipment
- Security and Identification
- Fire alarm system
- Emergency Procedures
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Complete Apartment will submit a Custodial Training Plan to the COR and will certify that all contract employees have completed the training. Contract employees hired after the contract start date will also be required to complete training. Each prospective employee that successfully completes the training will receive a Certificate of Completion.
By Investing in training for its employees, our company demonstrates its concern for improved service to the client through more aware, better informed, and more skilled workers. Furthermore, our company is conveying to the employees that it has confidence in them and wants to make a commitment to their progress and future. As a result, more employees continue working, have more time and knowledge to manage effectively, and the job becomes a much smoother operation. With smoother and more efficient programs you, our customer, will be more satisfied. | | |
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